MD Alignment Services, Inc. - Privacy Policy

  • Privacy Policy

Privacy Policy

Last updated December 26, 2025

This Privacy Notice for MD Alignment Services, Inc. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://app.mdalign.com
  • Download and use our mobile application (MDAlign Mobile)
  • Use MDAlign Mobile to capture measurements during the truck alignment process
  • Engage with us in other related ways including marketing or events

Questions or concerns? Please contact kbeck@mdalign.com.

Summary of Key Points

  • We may process personal information depending on how you interact with our Services.
  • We do not process sensitive personal information.
  • We do not collect information from third parties.
  • We process data to provide services, improve services, communicate with users, and comply with law.
  • You may have privacy rights depending on where you live.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Your Personal Information?
  5. Do We Use Cookies?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information From Minors?
  9. What Are Your Privacy Rights?
  10. Controls for Do-Not-Track Features
  11. United States Privacy Rights
  12. Updates to This Notice
  13. Contacting Us
  14. Review, Update, or Delete Data

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us.

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Billing addresses
  • Contact preferences
  • Usernames and passwords
  • Vehicle information
  • Photos

Sensitive Information: We do not process sensitive personal information.

Application Data

If you use our application we may request access to:

  • Camera
  • Device storage
  • Other mobile features

Mobile Device Data

  • Device ID
  • Device model
  • Operating system
  • Application identifiers
  • Browser type
  • IP address

2. How Do We Process Your Information?

  • Create and manage user accounts
  • Provide requested services
  • Respond to support requests
  • Send administrative updates
  • Request feedback
  • Improve products and services
  • Analyze usage trends
  • Comply with legal obligations

3. What Legal Bases Do We Rely On?

  • User consent
  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests

4. When and With Whom Do We Share Your Personal Information?

We may share information during business transactions such as:

  • Mergers
  • Company asset sales
  • Business acquisitions

5. Do We Use Cookies and Tracking Technologies?

We may use cookies and similar technologies to:

  • Maintain site functionality
  • Improve user experience
  • Analyze usage
  • Support advertising and analytics

6. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. How Do We Keep Your Information Safe?

We implement reasonable technical and organizational security measures. However, no internet transmission can be guaranteed 100% secure.

8. Do We Collect Information From Minors?

We do not knowingly collect or market to individuals under 18 years of age.

9. What Are Your Privacy Rights?

  • Access your personal data
  • Correct inaccurate data
  • Delete personal information
  • Restrict processing
  • Request data portability

To exercise these rights visit https://mdalign.com/contact_us.php.

10. Controls for Do-Not-Track Features

Most browsers support a Do-Not-Track setting, but there is currently no universal standard for responding to these signals.

11. United States Privacy Rights

Residents of certain US states may have rights to access, correct, delete, or obtain a copy of personal data we hold.

Category Example Collected
Identifiers Name, email, IP address YES
Commercial Information Purchase history NO
Biometric Information Fingerprints NO
Geolocation Data Device location NO

12. Updates to This Notice

We may update this Privacy Notice periodically. The latest revision date will appear at the top of this page.

13. Contact Us

MD Alignment Services, Inc.
4431 E 50th St
Suite 600
Des Moines, IA 50317
United States

Email: kbeck@mdalign.com

14. Review, Update, or Delete Data

To review, update, or delete your data please visit: https://mdalign.com/contact_us.php